New Feature! Introducing COMET Companion—AI-powered assistance now available for Incident Management, Investigations & RCA, and Audits & Inspections modules.

Expert incident investigation support, anytime, anywhere – ensuring clarity, compliance, and peace of mind.

Partnering for Success – Fast Incident Resolution Backed by Proven Expertise.

When faced with an ongoing investigation, our team of experienced investigators is available around the clock to support your needs. Contact us anytime, and we will promptly deploy expert investigators to your location or facility.

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COMET is trusted by Leading Organisations around the world

After an incident, does your organisation truly understand what went wrong and what to put in place in order to prevent it from happening again?

Why acting early makes all the difference

Instant Expertise

Immediate access to our team’s deep investigative knowledge and experience.

Confidentiality Assured

Your privacy is guaranteed, with strict adherence to client confidentiality at all times.

Internal Resource Relief

Alleviate the pressure on your internal teams, letting us take the investigative lead.

Independent Perspective

Receive an unbiased assessment and objective analysis of the situation.

Peace of Mind

With our expertise on your side, you can focus on the bigger picture, knowing the investigation is in good hands.

Efficient Planning

Save valuable time on investigation setup, allowing for quicker action and results.

Regulatory Support

Expert guidance in navigating interactions with regulatory bodies, when needed.

Organisational Learning

Gain actionable insights that foster continuous improvement within your organisation.

Comprehensive Solutions

Root Cause Analysis paired with recommendations for preventive actions.

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Expert support when you need it most – fast, reliable,and effective solutions.

Comprehensive Investigation Services for Every Situation

When incidents occur, having the right support can make all the difference. Our investigation services are designed to provide you with the expertise, guidance, and resources needed to resolve issues quickly and effectively.

24-7 Incident Investigation Support

If you require immediate support with an ongoing live investigation, contact us 24/7 and we will deploy an experienced investigator(s) to your location or facility. Our team brings a wealth of knowledge, ensuring the investigation is handled efficiently, professionally, and with the utmost discretion.

Whether it’s an emergency situation or a critical investigation that requires independent oversight, we’re here to help you resolve the issue swiftly while maintaining full confidentiality and compliance with all relevant regulations. With our support, you can trust that every detail will be thoroughly examined, and you'll receive actionable insights to prevent future occurrences.

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Investigation Review Assurance – Remote or on site

There are occasions where organisations may seek external support to review and assure investigations. The COMET team has the necessary skills, experience and resources to perform this role on behalf of our clients at any time:

• During an investigation to provide reassurance that it is well structured and on track.

• Where an investigation has stalled or is experiencing difficulty in meeting its objectives.

• At the conclusion to ensure all root causes have been dealt with by an effective and powerful Preventive Action Programme.

“Monitor, evaluate and quality assure”

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Legally Privileged Investigations

In many high profile and sensitive cases, Legal Counsel will initiate a confidential and legally privileged investigation to establish the facts and circumstances.

We have a proven track record working as part of the legal team, stringently complying with associated confidentiality requirements.

“Integrity and Confidentiality”

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Key Investigation Team Support

Often, an organisation will wish to retain ownership of an investigation but may decide to supplement the team with independent expert support. The COMET team is able to second the following key investigative resources:

• Team leader to ensure the Terms of Reference are met, deadlines are adhered to and the team is well motivated and focused

• Investigator to support all disciplines of the investigation data collection including witness interviews

• RCA Facilitator to ensure accurate root causes are identified and addressed with appropriate Preventive Actions

• Technical Subject Matter Expert to inject independent knowledge and assurance

“Support and capacity building“

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COMET software: A better way to manage incident investigations

Our unique system combines a proven methodology, practical training, and a web based platform to simplify incident investigation and root cause analysis. You can easily manage investigation data, spot missing or failed barriers, and identify key factors that led to the incident. As the first tool to include accredited Human Factors Analysis, it ensures human errors are fully considered. With a clear Root Cause Taxonomy and actionable prevention steps, this solution helps you improve safety and avoid future incidents. Ready to see COMET in action? Book your demo today.

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Frequently asked questions

Everything you need to know about COMET's Incident Management module

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Book a personalised demo session with one of our COMET team members.

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Don’t believe us, check out what our clients say.

Explore real-world experiences from our satisfied customers who have harnessed the power of COMET. From streamlined processes to enhanced safety, their stories highlight the impact of our solution.

Helped us reduce first aid cases by 29%

"When we adopted COMET, we were looking for a root cause analysis tool that would help us identify underlying causes before they lead to incidents. Since adopting the tool, COMET has helped us reduce first aid cases by 29% in the last year, contributing to Corning’s best-ever safety record in 2022.

On top of this, the support from the COMET team cannot be underestimated – they are always on-hand to resolve any issues in a timely and efficient manner. I would highly recommend COMET and the STC INSISO team to anyone looking for an audit and investigation tool."

Guillermo Castillo, Global EHS Leader – OCS Division at Corning Inc.

COMET helped us understand the systemic root causes

"The main value to LR of adopting COMET is the newfound organisational leadership education and enlightenment as to the reasons behind incident types, particularly those which hurt us most in terms of frequency. A recent example was repeat microsleep incidents affecting our surveyors. COMET helped us understand the systemic root causes and gave the Board sufficient confidence to invest over £2 million in a preventive action programme which is already bearing fruit in terms of this type of incident reduction."

James Pomeroy,
Group Director HSEQ at Lloyds Register

We’re maximising its value across the business

"Viridor is a relatively recent adopter of the COMET RootApp tool but is already beginning to really reap the rewards of a first class investigation system.
We’re maximising its value across the business through consistency of approach and ensuring we really do get to the root cause of our incidents so we can set the right actions to prevent recurrence.
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The STC team has been hugely helpful and supportive in getting this new process implemented."

Richard Robinson,
Head of SHQS at Viridor

Probably the best root cause analysis process and toolkit

"Probably the best root cause analysis process and toolkit. But beyond enabling us to adequately identify root causes, COMET also allows us to track trends using the root cause codes to help address systemic opportunities in our management system."

Bertrand Piredda, Director of HSES Cummins Power Systems

Feels more like a partnership

"Borr Drilling adopted COMET across the business in 2017/2018 and since then our relationship and trust with the STC INSISO COMET team has grown immensely.

Any issues are quickly resolved or addressed and a feature of the relationship I enjoy most is that it feels more like a partnership than that of a more traditional vendor/client arrangement."

Thomas Sunde, QHSE Director at Borr Drilling

Positive and encouraging feedback

"STC INSISO recently delivered the 3-day COMET practitioner course to GSK R&D (UK) engineering and safety professionals.

The COMET team created a bespoke course that was well received by GSK R&D with lots of positive and encouraging feedback."