Traditional root cause analysis methods like the 5 Whys methodology, among others, only focus on the immediate cause of the incident rather than looking at the bigger picture, often failing to uncover the underlying systemic issues that contribute to repeat failure.
Solution: COMET is an advanced platform that utilises a coded Root Cause Taxonomy and unique Root Maps to conduct a comprehensive root cause analysis. The platform empowers investigators to carefully examine systemic failures and identify targeted preventive actions by identifying root causes across its five unique Root Maps - Communication, Operating Environment, Management, Equipment, and Training. This approach enables organisations to take proactive measures to prevent similar incidents from happening in the future and enhance their overall safety and efficiency.
Many investigations suffer from incomplete data collection and analysis, leading to superficial root cause identification.
Solution: COMET provides a unique methodology and structured approach to incident investigations, guiding users through a comprehensive data collection process. The platform's Significant Investigation Data (SID) Grid ensures thorough data organisation, enabling investigators to capture all relevant information accurately.
Human error is a significant contributor to many incidents, yet it is often overlooked in root cause analysis. By understanding human error, organisations gain a holistic understanding of incident causation, enabling targeted preventive measures.
Solution: COMET integrates accredited Human Factors Analysis functionality, allowing investigators to assess the role of human factors in incidents. By considering human factors alongside technical and organisational aspects, our software platform ensures a holistic understanding of incident causation, leading to more effective preventive measures.
Additionally, our advanced data analytics dashboards provide further benefits such as:
Targeted Mitigation: Identifying these factors allows organisations to focus on human behavior-related risks and take targeted corrective actions.
Prioritisation: Analysing the distribution of PIFs helps prioritise efforts, addressing the most critical human-related issues.
Gap Analysis: Unanalysed incidents with Human Factor COMET Factors highlight gaps in understanding. Closing these gaps ensures comprehensive incident insights.
Temporal Context: Knowing when Human Factor COMET Factors occur aids in scheduling preventive measures during vulnerable time periods.
Organisations who strive for performance improvement across their business apply COMET wherever they want to understand what went wrong, or underperformed, and prevent it from happening again.
A Solution built by investigators for Investigators that want more.
COMET was developed by industry experts who understand incident investigation. Our team has a combined total of 400 PLUS YEARS of incident investigation experience.
More Comprehensive Insights
Utilise our built-in data analysis features to uncover trends and patterns.
Driving Improvement with Root Cause Insights
Our COMET Investigate software module is designed to inspire organisations to drive continuous improvement by leveraging our unique 3-phase methodology for investigation, technology, and expertise.
COMET brings a digital dimension to your incident investigations and root cause analysis. By using COMET, you can capture, track and measure all aspects of an incident investigation.
DISCOVER
World class experts, second to none, teaching your investigators how to investigate.
ANALYSE
Coded taxonomy and Root Maps guides the investigator to Root Cause and systemic trends.
ACTION
COMET’s Preventive Action Prompts ensures confident decisions are made to prevent repeat failure.
At COMET, we understand that not every incident requires an extensive investigation. That's why we developed COMET Lite - a smart and efficient solution for investigating low-potential risk incidents in approximately 60 minutes.
Explore why COMET Lite is the ideal choice for enhancing your incident investigation workflow.
Efficient Investigation: Investigate and analyse incidents quickly and consistently, without compromising on quality.
Intuitive Platform: In-built guidance is provided along with prompts to guide you through the process.
Avoid Backlogs: Prevent incident backlogs and ensure that no incident goes unaddressed.
Volume Incident Trending: Gain insights into volume incidents to understand trends and patterns.
Simple Process: A straightforward process for investigators to follow, ensuring ease of use without sacrificing investigation quality.
Discover how COMET Lite enhances your incident analysis process with its structured process.
DISCOVER:
Streamlines incident investigations by providing a structured approach to capture key information.
ANALYSE:
Coded taxonomy and Root Maps help identify root causes and systemic trends.
ACTION:
Preventive Action Prompts ensure confident decision-making to prevent repeat failures.
Review and analyse the evidence, take appropriate action, and ensure thorough closure to facilitate continuous improvement.
Discover & Analyse:
• Provide a summary of the incident circumstances and utilise the COMET Notepad for key information.
• Select relevant root causes from Root Maps.
• Complete Barrier & Change Evaluation using pre-set options.
Review & Action:
• Address each root cause with at least one Preventive Action.
• Review and amend evidence/reasoning for each root cause.
• Consider SMARTER Actions and in-built Preventive Action Prompts.
Summary & Close:
• Finalise incident data including date, location, tags, etc.
• Complete incident summary, executive summary, and latent issues fields (if relevant).
• Close the investigation.
Take Control of your incident investigations
With COMET, you have the flexibility to choose the level of investigation that best suits the severity of the incident.
You can opt for COMET Investigate for comprehensive analysis of significant incidents, or leverage COMET Lite for efficient handling of low-potential-risk cases.
Here's how each type aligns with incident classification/severity levels:
COMET Investigate:
• SIF (Serious Injury or Fatality)
• PSIF (Potential Serious Injury or Fatality)
• Recordable Incident
• First Aid Incident
COMET Lite:
• Near Hit with severity N/A
This flexibility ensures that you can effectively manage incidents of varying levels of severity, empowering you to maintain safety and efficiency across your organisation
Two Solutions, One License: COMET Solutions for Every Incident
By providing both COMET Investigate and COMET Lite within the same license at no extra cost, we offer our clients the flexibility to address incidents of varying severity levels, ensuring they can maintain safety, efficiency, and cost-effectiveness across all aspects of their operations.
COMET’s Incident Investigation software module improves performance through root cause analysis and learning. Its deep-rooted heritage has established a new standard in the prevention of failure.By delivering organisational assurance through an integrated family of Audit & Investigation tools.
It is all you need, all the time.
Full Visibility
Have a complete overview of incident investigations and corrective and preventative actions across your organisation.
End-to-end Risk Management Capabilities
Upgradable to include ‘full’ COMET and the optional
incident management, audit, supply chain, and
artificial intelligence modules.
With COMET Investigate, there's no need to worry about installing or upgrading software. As a web-based application, you can access it anytime, anywhere, hassle-free.
This module can be procured as a standalone solution and quickly configured for immediate and very cost-effective results.
Our intuitive platform was designed by investigators for investigators. Our user friendly interface streamlines investigation and root cause analysis, empowering your team to work efficiently.
Everything you need to know about COMET's Incident Management module
Explore real-world experiences from our satisfied customers who have harnessed the power of COMET. From streamlined processes to enhanced safety, their stories highlight the impact of our solution.
"When we adopted COMET, we were looking for a root cause analysis tool that would help us identify underlying causes before they lead to incidents. Since adopting the tool, COMET has helped us reduce first aid cases by 29% in the last year, contributing to Corning’s best-ever safety record in 2022.On top of this, the support from the COMET team cannot be underestimated – they are always on-hand to resolve any issues in a timely and efficient manner. I would highly recommend COMET and the STC INSISO team to anyone looking for an audit and investigation tool."
"The main value to LR of adopting COMET is the newfound organisational leadership education and enlightenment as to the reasons behind incident types, particularly those which hurt us most in terms of frequency. A recent example was repeat microsleep incidents affecting our surveyors. COMET helped us understand the systemic root causes and gave the Board sufficient confidence to invest over £2 million in a preventive action programme which is already bearing fruit in terms of this type of incident reduction."
"Viridor is a relatively recent adopter of the COMET RootApp tool but is already beginning to really reap the rewards of a first class investigation system.
We’re maximising its value across the business through consistency of approach and ensuring we really do get to the root cause of our incidents so we can set the right actions to prevent recurrence.
The COMET team has been hugely helpful and supportive in getting this new process implemented."
"Probably the best root cause analysis process and toolkit. But beyond enabling us to adequately identify root causes, COMET also allows us to track trends using the root cause codes to help address systemic opportunities in our management system."
"Borr Drilling adopted COMET across the business in 2017/2018 and since then our relationship and trust with the STC INSISO COMET team has grown immensely.
Any issues are quickly resolved or addressed and a feature of the relationship I enjoy most is that it feels more like a partnership than that of a more traditional vendor/client arrangement."
"STC INSISO recently delivered the 3-day COMET practitioner course to GSK R&D (UK) engineering and safety professionals.
The COMET team created a bespoke course that was well received by GSK R&D with lots of positive and encouraging feedback."
Reveal and resolve risk within your business
COMET improves operational and organisational performance by putting people, data-driven software and technology at the heart of dynamically resolving risk.
